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SAP SD-CS Lead Consultant

hace 3 meses

Madrid, Madrid, España Wipro A tiempo completo

Wipro Ltd, with 75 years of expertise, delivers Global Information Technology, Consulting and Business Process Services, in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics and Emerging Technologies for international leading organisation across the World in diverse domains such as Aerospace and Defense, Capital Markets, Banking, Retails, Utilities, Platform and Software Products, Healthcare, Insurance, Oil and Gaz and many others.

Alongside large international partners we thrill to overcome and empower our clients success.

With over 200,000 dedicated employees serving clients across six continents, our values are:

be passionate about client's success, treat every person with respect, be global and responsible, unyielding integrity in everything we do.

We are actively looking for a SAP SD-CS Lead Consultant in Madrid, Spain.
Both Spanish and English speaking are mandatory for this position.
KEY RESPONSIBILITIESCustomer connect daily/weeklyDaily connect with team on the SD tickets statusMonitor SD-CS tickets in all landscapes for inflow and outflowAnalysis and review of the solution for the ticketsGuide the team for faster resolution in the complex ticketsPrepare/Support for Knowledge articles in the SD moduleTrain new joinees/juniors in the SD-CS moduleMeeting KPIs & provide status to the Customer on the SD ticketsInterviewing and supporting for team buildingSKILL SETMinimum 6 to 8 years of working experience in SAP SD-CS modulesSales & Distribution skills experienceCustomer Service skills experienceStrong communication skillsEnglish speakingSpanish speakingSAP SD - Sales and Distribution#LI-RH3