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Customer Success B2B
hace 3 meses
¿Quiénes somos?
ThePower Business School es una revolucionaria escuela de negocios cuya misión es democratizar y ofrecer una educación empresarial de primera calidad, actualizada y a nível mundial.
A cierre de 2022, más de alumnos y 600 empresas han confiado en nosotros para aprender sobre las últimas novedades de negocio (por ejemplo, marketing digital, programación o ventas) con la colaboración de grandes estrellas como, entre muchos otros, los cofundadores de YouTube, Waze, Tesla, Shazam, Whole Foods o Cirque du Soleil.
Tareas¿Qué estamos buscando?
La figura del Customer Success tiene como objetivo motivar y ayudar a los alumnos B2B, para lograr que la experiência tanto de estos como del cliente sea lo más satisfactoria posible.
Es la cara visible de la escuela para los alumnos b2b y la persona de referencia siempre que necesitan ayuda.
También se relaciona con los equipos de RRHH de las diferentes cuentas, para que estén al tanto de este esfuerzo de acompañamiento, y para acordar las mejores iniciativas de dinamización de los alumnos.
Además sirve de refuerzo de los LSA/KAM en el trato con el cliente, con temas como cargas de alumnos, bajas o reuniones de seguimiento.
Requisitos:
Formación deseada:
Organización de eventos y protocolo / ventas / comunicación y relaciones públicas.
Beneficios
Oportunidad de trabajar en una empresa innovadora y en crecimiento.
Ambiente de trabajo dinámico y colaborativo.
Oportunidades de desarrollo profesional y crecimiento dentro de la empresa.
Cobee, gympass, seguro médico.
