Customer Service Agent

hace 2 semanas


Barcelona, Barcelona, España Bosch Group A tiempo completo
Job Opportunity

Excited to start a new journey with Bosch Service Solutions? Join our energetic team in a supportive environment with abundant chances for professional development

You will play a vital role in launching Bosch Service Solutions' new project in Barcelona starting in 2024. It's a fresh start for the new year, isn't it?

Required Language Skills

Proficiency in Italian / Italiano at C2 level or higher.

Good command of English is advantageous; training is conducted in English.

Main Responsibilities

  • Handle incoming customer communications, including phone calls, emails, and letters
  • Provide product information, resolve queries, and explain company policies
  • Assist customers through digital channels and collaborate with various departments to address escalated issues
  • Manage social media interactions for prompt and effective responses
  • Be a stellar brand representative and deliver exceptional service to clients

Recruitment Process

  • Step 1: Interview with Talent Partner
  • Step 2: Language Assessment
  • Step 3: Interview with Hiring Manager

Essential Skills and Experience

  • Prior customer service experience preferred
  • Strong problem-solving abilities and empathetic customer handling
  • Positive attitude, eagerness to learn, and a team player mindset
  • Tech-savvy and analytical

Benefits

  1. Thorough Training: Receive comprehensive training to excel in your role and support the project's success
  2. Development Opportunities: Explore diverse growth paths within the company
  3. Employee Discounts: Enjoy exclusive discounts on home appliances, power tools, and more
  4. Permanent Contract: Gain job stability from day one
  5. Relocation Support: Financial assistance available for eligible candidates
  6. Hybrid Working: Opportunity for hybrid work arrangement after 6 months
  7. Competitive Salary: Discuss compensation details during the recruitment process

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Adecco A tiempo completo

    Leading multinational company in customer care and management services is looking for a Customer Service Agent for their Barcelona officesResponsibilities:Requisitos Customer service experience Have the required languages Possession of NIE/DNI + NAF + Spanish Bank Account¿Qué ofrecemos? 25hs weekly in various time slots. Monday to Sunday from 14:00 to...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Gi Group Spain A tiempo completo

    Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.Actualmente, desde la delegación de...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    First priority on people who already in BarcelonaTasksFor one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.Requirements:Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? You are service and result...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Newco Communications A tiempo completo

    Do you have strong communication skills (Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (Danish, Swedish or Finnish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance.Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Danish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (native German), and would you like to work in an international environment, assisting German-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaAs a Customer Service Agent, your responsibilities include:...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    Thinking about moving abroad? Take a look at Barcelona Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    Thinking about moving abroad? Take a look at Barcelona Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Danish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Danish+ English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaTakenAs a Customer Service Agent, your responsibilities...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaAs a Customer Service Agent, your main responsibilities...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaAs a Customer Service Agent, your main responsibilities include:Giving advice and...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España leadtech A tiempo completo

    Life is too short to work for a boring company, so why don't you join us?If you are a highly-motivated individual with a genuine interest in technology and a passion to deliver extraordinary support to customers, we have the perfect job for youWe are looking for a customer-oriented service agent with a high level of Spanish and English. A customer service...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Foundever A tiempo completo

    Customer Service Agent (technical support) - Native German - Barcelona Req ID#: Barcelona, Spain, ES Job Description: Join UsWe are looking for a Customer Service Representative with native German and high-level English for handling customer inquiries (order queries and technical support) for household appliances. Requirements Native level of German. ...


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (Native Danish + English),and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance.Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer...


  • Barcelona, Barcelona, España Affinity Petcare A tiempo completo

    Customer Service Agent ItalyYour RoleAs a Customer Service Agent, your mission is offering an excellent service to the clients of the Italian market, creating an exceptional relationship with the assigned client portfolio, with an integral management of the OTC process (Order to Cash) from the entry of orders to invoicing and collection. Additionally,...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    What is Exoticca? At Exoticca we are looking for people who want to offer the best of themselves and to generate unforgettable experiences for their users.We are a young, dynamic, multicultural team, in a moment of international expansion and therefore, we are looking for new traveling companions. Exoticca is a company created in 2013 by professionals...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, Barcelona, España Allianz A tiempo completo

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...