Front Office Manager
hace 7 días
The Hoxton, Poblenou is looking for a Front Office ManagerReporting to the Director of Operations, you will be responsible for the overall management of the Front of House team and provide a naturally friendly, helpful and responsive level of service for our guests.
Must be fluent in Spanish and English; Catalan is preferable and additional languages will be highly valuable.Job seniority:
mid-to-senior level
Responsibilities
- Creating a memorable guest experience for our guests that will leave them wanting to return for more.
- Be the eyes and ears for the Front Office by leading by example and coaching and developing them to feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
- Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy.
- And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team's.
- Most important is that you know how to provide a great and memorable guest experience – whether it's for someone staying with us or just stepping in for a drink or a bite to eat.
- Previous experience in hospitality in a Front Office Manager role is an advantage but not a must.
- Passionate about team development and a demonstrated experience in coaching and developing your team.
- You've got plenty of experience dealing with different types of requests successfully.
- You will be required to work flexible shift patterns which will include days and nights, weekdays, and weekends to support the duty management team, as and when required.
- Experience with using Opera Cloud or a similar property management system.
- Fluent in Spanish and English
- Knowledge of Catalan (preferable)
- Team development and coaching
- Excellent guest experience
- Experience with dealing with different types of requests
- Experience with property management systems
- A competitive salary and eligibility to participate in our discretionary bonus scheme.
- The opportunity to head up our Front Office function for an exciting hospitality concept that is new to Barcelona (and Spain).
- Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- We'll feed you when on shift.
- Great discounts across the entire Ennismore family.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties – we know how to have a good time
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Page Personnel España A tiempo completoFront Office Manager (h/m) Sector Hotelero Barcelona, se encargará de: Gestión de un equipo grande, toma de decisiones, coordinación de tareas y mejorar constante de operaciones y funcionamiento del hotel. Atención directa al huesped y resolución de incidencias y reclamaciones. Garantizar y comprobar que se cumplen los esandartes de calidad marcados....
-
Front Office Assistant Manager
hace 7 días
Barcelona, Barcelona, España Radisson Blu 1882 Barcelona, Sagrada Familia- Rooms A tiempo completoRadisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.People are at the core of our business success and future. Our people are...
-
Front Office Supervisor
hace 7 días
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
-
Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
-
Assistant Manager Front Office
hace 7 días
Barcelona, Barcelona, España Try Talent LLC A tiempo completoJob Title: Assistant Manager, Front OfficeLocation: Middle East - Anonymous 4* HotelSalary: Starting from €3000 + service chargeBenefits: Accommodations Plane tickets Work permit Visas Holiday plan Health insurance Meals LaundryCompany: Try Talent LLCRequirements: Fluency in English (CV must be in English) Previous experience in a similar role in the...
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas...
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Marriott International, Inc. A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Marriott International, Inc. A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas...
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...
-
Front Office Manager
hace 7 días
Barcelona, Barcelona, España Marriott International, Inc. A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office...
-
Assistant Front Office Manager
hace 7 días
Barcelona, Barcelona, España Melia Hotels International S.A.(Meliá) A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenido Seleccione la frecuencia (en días) para recibir una alerta: Assistant Front Office Manager - Torre Melina A Gran Meliá Hotel "El mundo es tuyo con Meliá" Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que...
-
Front Office Supervisor
hace 7 días
Barcelona, Barcelona, España Intercontinental Hotels Group A tiempo completoWe are eager to add a focused Front Office Supervisor - Kimpton Vividora Barcelona to join our elite team at InterContinental Hotels Group in Barcelona.Growing your career as a Full Time Front Office Supervisor - Kimpton Vividora Barcelona is a promising opportunity to develop competitive skills.If you are strong in innovation, critical thinking and have the...
-
Front Office Supervisor
hace 7 días
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?.As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
-
Front Office Supervisor
hace 7 días
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoWhat's the job?. As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
-
Supervisor/A Front Office
hace 7 días
Barcelona, Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a Front Office Supervisor para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
-
Front Office Supervisor
hace 7 días
Barcelona, Barcelona, España Kimpton A tiempo completoWhat's the job?As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team.You'll report to the Front Office Manager.Your day-to-day: Support the Front Office Manager all required tasks. Assign work and supervise team members performance in all Front...
-
Supervisor/a Front Office
hace 7 días
Barcelona, Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a Front Office Supervisor para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
-
Assistant Front Office Manager
hace 4 semanas
Barcelona, Barcelona, España Meliá Hotels International A tiempo completo"El mundo es tuyo con Meliá"Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Es saber que has empezado uno de los viajes más apasionantes de tu vida,...
-
Assistant Front Office Manager
hace 7 días
Barcelona, Barcelona, España Meliá Hotels International A tiempo completo"El mundo es tuyo con Meliá"Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Es saber que has empezado uno de los viajes más apasionantes de tu vida,...
-
Assistant Front Office Manager
hace 3 semanas
Barcelona, Barcelona, España Meliá Hotels International A tiempo completo"El mundo es tuyo con Meliá"Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Es saber que has empezado uno de los viajes más apasionantes de tu vida,...
