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Junior Application Maintenance Engineer
hace 3 meses
Our opportunity
As a Junior Application Maintenance Engineer you will be working with the Operations Manager to ensure that the global Cloud platforms meet performance and service level targets and to identify and implement improvements to the platform.
You will also be responsible to ensure that the platforms are operated in line with security and ITSM Governance standards and to take the appropriate measures to bring the platforms into alignment.
Working alongside a team of architects and developers, you will also be expected to provide input into the system design process.
Additionally, you will have the chance to work in an agile environment collaborating and communicating with peers and stakeholders at all levels of the organization on a daily basis.
At Zurich we truly care about our employees, customers, stakeholders, and the communities we serve.Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.
Zurich is that place.Where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them.
We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Your role
As a Junior Application Maintenance Engineer your main responsibilities will involve:
- Ensuring that the service levels and performance KPI's are met across our cloud platforms, taking action where necessary to address or escalate performance or operational issues
- Reporting service performance to the line management and provide feedback on the execution of operational tasks to the business
- Managing incident escalations and complaints, working with the teams to resolve individual service issues and supporting the Business in disaster recovery testing
- Supporting activities to ensure compliance with the IT Service Management Governance, and police
- Management and execution of infrastructure deployment cycles and transfers to production
- Corrective maintenance activities where required
- Ensuring that config management and change control processes are followed
- Participation in platform modernization initiatives
Your Skills and Experience
As a Junior Application Maintenance Engineer you will ideally bring the following skills:
- Experience of cloud platforms (Azure and Dynamics365 an advantage, PowerBI nice to have)
- Knowledge of monitoring tools
- Azure Devops knowhow
- Development tools experience(Visual Studio, SSMS)
- Knowledge of ITSM processes and tools (ServiceNow an advantage)
- Good problem solving, analytical capabilities
- Eagerness to learn new technologies
- Eagerness to work in a multicultural environment
- Spanish and German language skills are a plus
- Advanced Communication skills in written and spoken English.
Additional Information
As well as a competitive salary and a yearly bonus we offer benefits package which includes:
- Option to work remotely within Spain even up to 100%
- you choose
- Flexible working hours
- Wide range of internal and external trainings
- Free English, German and Spanish classes depending on the needs
- Ticket restaurant
- Life Insurance
- Pension Plan after 1 year in the company
- Referral bonus if you bring other talented people like you
- Special banking and insurance conditions
- Exclusive Employees discounts
Who we are
Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day.
Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence.
Imagine if you could help people do this all over the world. You'd give them confidence and reassurance by protecting what they love most.It's a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.
- So be challenged. Be inspired. Help us make a difference._
We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): ES