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Key Account Manager
hace 3 meses
Key Account Manager for one of our famous brokerage brands.
This person must possess a can do attitude, who can effectively balance their client needs with internal resources to drive high customer retention and satisfaction year after year.
The vacancy involves relocation to Cyprus
Tasks in the role:
We have a lot of clients on our platform who approach us with general questions, technical issues, financial matters, issues on trading tools and events so in order to provide them with an outstanding customer service experience we are growing our
team of Key Account Managers for:
- conducting training sessions with existing clients
- offer VIP service to our clients and consulting clients on trading questions
- be flexible, creative, and positive while helping clients online
- building trust between the client and the company
- assisting clients with procedures of deposit and withdrawal
Requirements:
- fluent English language (verbal and written)
- experience/knowledge in trading will be considered as an advantage
- excellent communication skills
- computer literate
- must have patience and must find an approach to all types of clients
- high typing speed (> 200 characters per minute)
We offer:
- relocation to Cyprus after a trial period;
- remote or hybrid work model in our Cyprus office;
- health insurance and mental health services;
- 13th salary and 21 vacation days per year;
- monthly tuition reimbursement (kindergartens/schools);
- opportunity to learn English and Greek;
- sports reimbursement;
- team buildings and parties;
- bonuses for special events (e.g. child's birth).
Pay:
From 1,920.00€ per month
