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Collaboration & Communication Sr. Business Solutions Analyst

hace 3 meses

Madrid, Madrid, España Holcim A tiempo completo
SUMMARY OF THE JOBOur company is seeking a dynamic and experienced individual for the position of Sr. Business Solutions Analyst.

The ideal candidate will have a proven track record in understanding business workflows and possess the capability to define and build systems for productivity applications and enterprise content management solutions.

The primary focus will be on analysing business requirements, collaborating with development teams, or independently constructing solutions using various no-code platforms such asAppSheet, AODocs or other low-code solutions.

This position needs to interact on a regular basis with key users and business solution owners and then translate the expectations or needs in IT usable ways and coordinate with the IT expert the different actions and steps to support the deployment and continued enhancement and adoption

RESPONSIBILITIESBusiness Analysis:
Analyse business requirements and translate them into technical specifications.
Collaborate with stakeholders to understand and document workflow processes.

Solution Development:
Utilise no-code platforms to develop solutions that address business needs.
Work independently or with development teams to create efficient and effective applications.

Preparation of requirements analysis, functional specifications, use cases, risk analysis, cost analysis, project plan, user acceptance tests performance & coordination - from small to complex solutions.

Content management is a key component included in this scope.

Project Management:
Manage end-to-end project lifecycles, ensuring timely delivery of solutions.
Collaborate with cross-functional teams to achieve project goals.

Customer-Centric Approach:
Prioritise customer satisfaction by understanding and meeting their needs.
Ensure that developed solutions align with business objectives.

As a Trusted Advisor and Business Consultant, guide and advise business solutions owners on the current solutions roadmap and evolution, drive the improvement of the solutions to provide value-added services and advanced capabilities to business.


Multilingual Communication:
Fluently communicate in English, and ideally in other languages such as Spanish, French, or German to facilitate global interactions

Technology Proficiency:
Demonstrate a strong understanding of IT systems and technologies.
Have hands-on experience in building applications using various technologies.
Has good understanding and experience working of Google Sheets,App Scripts /Microsoft Excel
  • MacrosExcellent understanding of communications and collaboration functional aspects.

(Google solutions, Document management solution, Workflow solutions) Strong analytical and design skills including troubleshooting of business process pain points and integration of IT technologies.

Strong communication skills and business process understanding for areas in scope.
Strong problem solving.
Experience in managing IT Projects.
Experience in Corporate solution & services operation and delivery within an international group.

Ability to define, build, deploy and maintain training and support programsInnovative Thinking:
Be a self-starter with the ability to think creatively and outside the box.
Contribute to the development of innovative products and solutions.

Main Activities / Responsibilities:
Analyse, select, deploy and drive adoption for the solutions and applications in team scope

The main responsibilities are:
Elements listed above for the overall target of the positionEnsure business stakeholders satisfaction.
Evaluate and research innovative technologies and solutions in line with business needs.
H&S policies and rules are followed.

Ensure efficient delivery by managing and reviewing the quality of the functional specifications provided by BusinessAnticipate and be flexible to provide adaptable, sustainable and cost effective IT solutions and services Contribute to or deliver projects on time, quality and budget.

Support the IT project with efficient tasks prioritisation via analysing business needs, build, test and roll out.

Control and monitor Incidents, Problems and Change Requests related to assigned applications and component servicesEstablish and run a business-focussed Community of PracticeQUALIFICATIONSProven experience in analysing business workflows and developing solutions.

Proficiency in using no-code platforms such as AppSheet, AODocs, , Mendix, PowerApps or similar.

If you are a results-oriented individual with a passion for developing business solutions, we invite you to apply for this exciting opportunity.

Join our team and play a key role in shaping the future of our enterprise applications and content management solutions.

Strong understanding of IT systems and the ability to build applications using various technologies.
Project management skills with a focus on achieving business objectives.
Excellent communication skills in English; additional proficiency in Spanish, French, or German is a plus.
Self-starter with the ability to take on responsibilities and contribute to product development.
Google Workspace or similar platform knowledge is a must

If you are a results-oriented individual with a passion for developing business solutions, we invite you to apply for this exciting opportunity.

Join our team and play a key role in shaping the future of our enterprise applications and content management solutions.


JOB DIMENSIONList of direct reports:

No direct reports Key interfaces, stakeholders and relationships: Business solution ownerskey usersCorporate Functions : Corporate Comms, Legal & ComplianceOther IT teams : I&O, Enterprise Architecture, Applications, Security, Service ManagementExternal partners and suppliers, Offshore consultantsPROFILE REQUIRED Level of education/qualifications normally required: Degree in Business Economics or Computer Science or equivalent discipline with an IT focus work experience and technical training.


Master degree is a plusSpecific work experience:
Overall experience & relevant experience 8+ years.

Strong customer focus and ability to manage client expectationsSolid experience in the delivery, development and maintenance of IT Communication and collaboration ApplicationsStrong IT background to support solution integration within the IT landscapeExperience working and managing offshore teams or SaaS partnersProficient understanding of Business Applications in designated functional area and beyondKnowledge of Construction & Building Materials industry is a plusTechnical / functional skills:
Excellent understanding of communications and collaboration functional aspects.

(Google solutions, Document management solution, Workflow solutions) Strong analytical and design skills including troubleshooting of business process pain points and integration of IT technologies.

Strong communication skills and business process understanding for areas in scope.
Strong problem solving.
Experience in managing IT Projects.
Experience in Corporate solution & services operation and delivery within an international group.

Ability to define, build, deploy and maintain training and support programsBehavioural competencies:

Drive business transformation support change managementVery Strong Communication skills, both written and spokenStrong interpersonal skills; ability to effectively interface with a wide variety of peopleExcellent listening and interpersonal skills Excellent capability to interpret and communicate ideas in both technical and user friendly language.


Customer service orientationLeadership and managerial abilities:

Capability to foster teamwork across IT teams to achieve project work or support / change activitiesAbility to take quick decision in urgent or critical situationExperience in leading coordination meetings with multiple stakeholders.

Motivation and coaching of multicultural external or offshore teams.

High willingness to drive transformation and service improvementLanguage skills:
Excellent English (written & spoken), German and French are a plusMobility requirements (time spent travelling internationally, nationally, etc.): travel up to 10%