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Poly Services Category Manager
hace 3 meses
Poly Services Category Manager
Description -
Job Summary
Part of Workforce solutions, the Poly services business is a major pilar of Lifecyle Services, focus on driving significant growth . The main responsibility of this worldwide team is to drive, animate the life cycle of the HP Personal System Services portfolio and enable new area of business growth., across the globe. This position is a Category manager which will have both regional portfolio manager and program manager. This position requires working closely with the worldwide Services product teams and the countries.
Responsibilities
Be the ambassadors of services portfolio. Delivers training, awareness, excitement to the extended HP ecosystem.
Leads with cross-functional, cross-organizational teams the development and the execution of introduction plans.
Ensures optimal service execution and customer satisfaction, providing support for deal solutioning when needed.
Utilizes technical and business skills to lead complex cross-functional activities that drives service execution.
Drives profitable growth with focus & initiatives, new services & capabilities, 4P planning.
Develops a 4P plan for the portfolio and facilitate its activation in markets/GTM.
Supports and helps Services market category and Sales to activate and sell services successfully and profitably.
Leverage insights knowledge to assess current portfolio and processes - identify gaps and opportunities in collaboration with local category and sales.
Utilize in-depth understanding of customer business and complex requirements to develop business case, and demonstrate services added value to GBU.
Work across geographies and worldwide teams to develop new/enhanced services, solutions and processes/capabilities to meet customer and market needs and drive profitable growth.
Contributes to defining program metrics, goals, and benchmarks, and establishes mechanisms to track and report progress against them.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.
Education & Experience Recommended
Four-year or Graduate Degree in Marketing, Business school, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in product marketing, business development, project management or a related field, in Services and/or Personal System organizations.
Preferred Certifications
NA
Knowledge & Skills
High knowledge of PC and Services industry.
In-depth and broad knowledge of company organization, functions, culture, HPS services portfolio, routes to markets, and end to end processes.
Unique mastery and recognized authority in area of responsibility. Need solid technical, and state-of- the-art functional, or business knowledge.
Highly developed problem-solving abilities.
Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations. Strong skills in exercising independent judgment.
Ability to correctly design reports and interpret their output.
Highly developed project/ program management and change management skills. Solid understanding of business planning methods and business acumen.
Excellent presentation skills. Highly developed negotiation/ influencing skills.
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Legal entity: Sales and Services
Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -Marketing
Schedule -Full time
Shift -No shift premium (Spain)
Travel -25%
Relocation -No
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
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