English Speaking Client Manager For Singapore

hace 2 semanas


Madrid, Madrid, España Jr Spain A tiempo completo
col-wide

Job Description:

_Join our customer service team for Singapore Airlines, one of the world's most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience_In collaboration with
Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Dutch-speaking
flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger

Requirements:

We'll love it if you have:
  • Good communication skills in
    English:
  • Customer service experience preferred
  • Strong verbal and written communication skills utilizing active listening
  • Experience working in
    hospitality/travel/airline industry is a plus
  • The ability to learn and adapt to new software technologies
    Responsibilities:
    Some of the daily tasks we'll entrust you with:
  • Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels
  • Entering customer information in our system to issue tickets or update records
  • Explaining rules and procedures to passengers prior to boarding flights
  • Processing refunds for lost or damaged tickets or reservation errors
  • Explaining applicable fees and taxes for each ticket
    Benefits:
    What we offer:
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Fully paid training


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