Guest Experience
hace 6 días
Empresas: Autograph Collection Hotels Con motivo de la próxima apertura del Hotel Las Dunas, Autograph Collection, buscamos incorporar un/a Guest Experience para formar parte de nuestro equipo, con el objetivo de garantizar una experiencia memorable y personalizada a nuestros huéspedes. Autograph Collection es una cuidada selección de hoteles únicos y auténticos, donde la personalidad, el detalle y la calidad definen cada experiencia. Nuestro compromiso es ofrecer un servicio diferencial, alineado con los más altos estándares de hospitalidad. Funciones Atender los requerimientos y demandas de los clientes del hotel, coordinándose y trasladándolos a los departamentos implicados. Gestionar las peticiones especiales de los clientes VIP, asegurando una atención personalizada y exclusiva. Coordinar y supervisar los amenities y atenciones especiales de los clientes. Realizar el seguimiento de las necesidades de los huéspedes durante toda su estancia, anticipándose a sus expectativas. Desarrollar nuevas ideas y propuestas relacionadas con atenciones personalizadas y experiencias para los clientes. Realizar el seguimiento del GSS (Guest Satisfaction Survey) y de las valoraciones en Social Media, en coordinación con el Front Office Manager, contribuyendo al cumplimiento de los objetivos marcados por la Dirección del hotel. Condiciones Posibilidad de alojamiento y manutención. Oportunidad de continuidad profesional tras el fin de la temporada en otros hoteles de la cadena. Incorporación a un proyecto ilusionante desde su apertura, con posibilidades de desarrollo profesional dentro de una marca de prestigio internacional. Requisitos :
-
Front Office Supervisor: Elevate Guest Experience
hace 2 semanas
Estepona, España SaniIkos Group A tiempo completoA leading hospitality organization in Spain, Andalucía, Estepona is seeking a Front Office Supervisor to lead the reception team and ensure exceptional guest services. Candidates should have proven experience in 4* or 5* hotels and a strong understanding of front office operations. The role requires leadership skills, a guest-focused mindset, and excellent...
-
Guest Experience Ambassador | Hospitality Career Growth
hace 1 semana
Estepona, España SaniIkos Group A tiempo completoA leading hospitality group in Estepona, Spain, is seeking motivated individuals for guest assistance roles. The ideal candidate will have prior experience in hospitality, a good command of English, and a service-oriented demeanor. Responsibilities include welcoming guests, providing information, and ensuring a tidy lobby. This role offers competitive...
-
Guest Experience Ambassador | Hospitality Career Growth
hace 1 semana
Estepona, España SaniIkos Group A tiempo completoA leading hospitality group in Estepona, Spain, is seeking motivated individuals for guest assistance roles. The ideal candidate will have prior experience in hospitality, a good command of English, and a service-oriented demeanor. Responsibilities include welcoming guests, providing information, and ensuring a tidy lobby. This role offers competitive...
-
Front Office Supervisor: Elevate Guest Experience
hace 1 semana
Estepona, España SaniIkos Group A tiempo completoA leading hospitality organization in Spain, Andalucía, Estepona is seeking a Front Office Supervisor to lead the reception team and ensure exceptional guest services. Candidates should have proven experience in 4* or 5* hotels and a strong understanding of front office operations. The role requires leadership skills, a guest-focused mindset, and excellent...
-
Guest Relations Agent
hace 2 semanas
Estepona, España SaniIkos Group A tiempo completoWho do you want to become? Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the...
-
Guest Relations Agent
hace 1 semana
Estepona, España SaniIkos Group A tiempo completoWho do you want to become? Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the...
-
Guest Relations Agent
hace 2 semanas
Estepona, España SaniIkos Group A tiempo completoWho do you want to become?Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not "just another job"?At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic...
-
Guest Relations Agent
hace 2 semanas
Estepona, España SaniIkos Group A tiempo completoWho do you want to become?Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the...
-
Guest Experience
hace 3 días
Estepona, España Autograph Collection Hotels A tiempo completoEmpresas: Autograph Collection Hotels Con motivo de la próxima apertura del Hotel Las Dunas, Autograph Collection, buscamos incorporar un/a Guest Experience para formar parte de nuestro equipo, con el objetivo de garantizar una experiencia memorable y personalizada a nuestros huéspedes. Autograph Collection es una cuidada selección de hoteles únicos y...
-
Guest Experience
hace 3 días
Estepona, España Autograph Collection Hotels A tiempo completoEmpresas: Autograph Collection Hotels Con motivo de la próxima apertura del Hotel Las Dunas, Autograph Collection, buscamos incorporar un/a Guest Experience para formar parte de nuestro equipo, con el objetivo de garantizar una experiencia memorable y personalizada a nuestros huéspedes. Autograph Collection es una cuidada selección de hoteles únicos y...
