Customer Success Manager

hace 3 días


Madrid, España Recruitment Room A tiempo completo

What we are looking for

We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable.


What does the job involve

As a Customer Success Manager, your general missions will be to:

  • Be accountable for a dedicated seller portfolio,
  • Upsell our different solution: Shipping, Pay and Marketplace.
  • Reply within the required response time and qualitatively to the sellers on our CRM (at least 40 tickets per day).
  • Hold Bi-weekly webinars

Qualifications
  • 4 + years’ of experience in account management or customer success
  • Fluency in both English and French is an advantageous qualification
  • Strong analytical skills - ability to understand and analyze learning and development needs
  • Ability to identify business challenges and turn them in to learning and development solutions
  • Proven programme management skills and experience
  • Experience working in entrepreneurial or high-growth environment
  • Bachelor’s degree from a recognized institution
  • Outstanding communication skills – both written and verbal with the ability to liaise confidently with clients

Benefits
  • A competitive salary alongside with a Ivorian Long-Term contract or consultancy contract
  • A health expenses coverage for you and your family
  • Significant Employee Stock option plan
  • 30 days paid holidays per year
  • Our culture “Teamwork, Determination, Accountability, Curiosity”


  • Madrid, España Sas A tiempo completo

    .Customer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana


    Madrid, España Sas A tiempo completo

    .Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...


  • Madrid, España Sas - Global A tiempo completo

    .Job Description Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...


  • Madrid, España Sas A tiempo completo

    .Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana


    Madrid, España Sas A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana


    Madrid, España Sas - Global A tiempo completo

    Job DescriptionCustomer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...


  • Madrid, España Sas - Global A tiempo completo

    Job DescriptionCustomer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 1 semana


    Madrid, España Sas - Global A tiempo completo

    Job Description Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 17 horas


    Madrid, España SAS A tiempo completo

    Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career...


  • Madrid, España Sas A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 23 horas


    Madrid, España SAS A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...


  • Madrid, España MotorK A tiempo completo

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...


  • Madrid, España Jordan martorell s.l. A tiempo completo

    Manager, Customer SuccessMadridMadrid, Community of Madrid, ES Our Mission At Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. Job Description This role is focused on ensuring our...


  • Madrid, España Jordan Martorell S.L. A tiempo completo

    Manager, Customer SuccessMadridMadrid, Community of Madrid, ESOur MissionAt Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before.Job DescriptionThis role is focused on ensuring our...


  • Madrid, España Clarivate Analytics A tiempo completo

    .We are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...


  • Madrid, España Ares Consultores A tiempo completo

    Sr.Customer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...


  • Madrid, España NetApp A tiempo completo

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Customer Success Manager

    hace 17 horas


    Madrid, España Promote Project A tiempo completo

    As a Customer Success Manager , you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You’ll be responsible for driving product usage and...


  • Madrid, España Ares Consultores A tiempo completo

    .Sr.Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...


  • Madrid, España Planet A tiempo completo

    We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience.You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value .This is a role for someone who thrives on challenges and is eager to make a real impact on our company's success.Role Overview...