Security Analyst

hace 2 semanas

Madrid, Madrid, España Kudelski Security A tiempo completo

As a member of the MSS Operations team, the MSS Security Analyst (Tier 3 equivalent) is an experienced Security Analyst in the Cyber Fusion Center dealing with escalated operational cases. They are also deeply involved in the global improvement of the MSS services, including both running services and new services definition/setup. In addition to possessing deep technical and cybersecurity knowledge, an MSS Security Engineer interacts extensively with clients and partners using polite professional etiquette.

Your responsibilities will be:

  1. Threat Monitoring
    1. Manage escalated cases to the Tier-2 queue.
    2. Analyze and respond to security events from SIEM, EDR, FWs, IDS, IPS, AV, and other security data sources.
    3. Deliver high-quality Incident Handling and investigation.
    4. Act as the 2nd level of escalation for Tier-1 Security Analysts.
    5. Perform on-call for Threat Monitoring and Security Device Management escalation outside of business hours.
  2. Service Improvement
    1. Perform rules tuning of client SIEM in operation.
    2. Support rules factory program in improving the global set of detection.
    3. Validate Go-to-Active and Go-to-Prod gates of new clients to ensure a smooth transition to operation.
    4. Continuously improve incident templates in terms of content for the clients and in terms of automation to best support the operation.
    5. Support rollout of new set of rules for MSS clients.
    6. Qualify, analyze, and provide recommendations for new standard data source requests.
    7. Support Product teams to build the best new services to fit with Operations capabilities (needs, scalability, efficiency).
  3. General Responsibilities
    1. Take responsibility for customer satisfaction and overall success of managed services.
    2. Be available, ready, and able to accept incoming client calls.
    3. Recommend improvements for Standard Operating Procedures.
    4. Propose enhancements on tools and workflow.
    5. Respond in a timely manner (within documented SLA) to support tickets.
    6. Document actions in tickets to effectively communicate information internally and to customers.
    7. Adhere to policies, procedures, and security best practices.
    8. Mentor fellow Security Engineers and Security Analysts.

You are:

  • Passionate about Cybersecurity and providing excellent client satisfaction.
  • Detail-oriented with a focus on day-to-day tactical execution of MSS operations, emphasizing world-class Managed Services.
  • Self-driven, team-oriented, and a highly motivated professional familiar with Security Operations.

You have:

  • Minimum 2 years' experience in information security managing and monitoring security devices or educational equivalent.
  • Excellent client service skills.
  • Excellent analytical thinking and problem-solving skills.
  • Strong oral and written communication skills.
  • Excellent IT skills (network, protocols, infrastructure).
  • Good knowledge of SIEM technologies.
  • Good knowledge in cyber security threats and tactics.
  • Good knowledge in Cloud and OT/ICS technologies.
  • Experience with Windows and Unix/Linux operating systems.
  • Experience reviewing and analyzing log data.
  • Experience reviewing and analyzing network packet captures.
  • Very good level of English (oral and written).
  • Spanish or any other languages is a plus.

Join us and be part of a rapidly growing company with locations in Switzerland and the United States, leveraging a unique history of innovation and engineering with a pragmatic view of client security to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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