French Customer Advisor

hace 1 día

Madrid, España Cross Border Talents A tiempo completo

About Us: Join our vibrant team  where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you

Key Responsibilities:

  • Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
  • Address and resolve customer inquiries and issues promptly and efficiently.
  • Provide detailed information about our products and services.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with team members to improve customer service procedures and satisfaction.
  • Keep up-to-date with product knowledge and company policies to assist customers effectively.

Requirements:

  • Fluent in French (both written and spoken); proficiency in English or Portuguese is a plus.
  • Excellent communication and interpersonal skills.
  • Previous experience in customer service or a similar role is preferred.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently, whether remotely or on-site.
  • Proficiency in using computers and customer service software.
  • Reliable internet connection and a quiet workspace for remote work.

What We Offer:

  • Competitive salary and benefits package.
  • Work remotely from anywhere in Portugal
  • Flexible working hours and the option to work remotely or on-site.
  • Comprehensive training and ongoing support.
  • Opportunities for career growth and advancement.
  • A supportive and inclusive work environment.
  • Regular team-building activities and company events.

How to Apply: If you are excited about this opportunity and meet the requirements, please send your CV

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