Operational Manager

hace 4 semanas


Sant Cugat, Barcelona, España Intracon Marketing Solutions A tiempo completo

At Intracon, we are a dynamic collective of companies specializing in Marketing & Sales, HR consulting, and Corporate Events.

We are looking for an Operations Manager to drive operational excellence and ensure seamless project execution from point-of-sale confirmation to final delivery.

Main Responsibilities:
  • Project Allocation: Coordinate project assignment to teams, PMs, and SMEs, managing workloads, specialties, suppliers, etc.
  • Team Mentorship and Development: Support, mentor, and motivate Project Managers, fostering their professional growth and enhancing their skills.
  • Operational Management: Oversee and control information and task completion in project management tools like ClickUp, creating a suitable scorecard ensuring the tracking of key KPIs (timelines, billing, expenses, margins, quality, client satisfaction, etc.).
  • Problem Resolution: Identify and resolve issues that arise during project execution, prioritizing tasks and managing resources effectively.
  • Reporting: Maintain clear communication with the Project Directors/KA, providing regular updates on project status, priorities, capabilities, and client satisfaction.
  • Purchasing and Supplier Management: Coordinate with suppliers and freelancers to ensure timely and high-quality service delivery.
  • Continuous Improvement: Identify opportunities for operational process improvements, conduct audits of existing processes, ensuring they are as simple and efficient as possible.

About this Role:

  • Dedication: Full-time
  • Work model: Flexible, combining f2f work with teleworking
  • Location: Sant Cugat del Vallès (Barcelona)
  • Project's Lenght: Indefinite

What we offer:

  • Flexible work arrangements, including a hybrid model tailored to leadership roles
  • Professional development opportunities, supporting your growth through interesting training opportunities
  • Opportunities for career advancement, leading a well-established business to the next level

This is an excellent opportunity for a candidate with a strong background in operations management, particularly in services within the marketing, sales, or event management field.

The ideal candidate will have proven experience in leading cross-functional teams, managing complex projects, and driving process improvements. Additionally, this role is ideal for someone with strong problem-solving skills, who thrives in a dynamic environment and is passionate about delivering high-quality results that exceed client expectations.


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