Support Specialist

hace 1 mes

Valladolid, España Infinity Quest A tiempo completo
IT Support Experience

o Knowledge of networks and communications

o Windows Server & UNIX experience ( Commands, Memory, Processes etc.)

o Database experience ( Start, Stop, OEM etc.) - Oracle, MongoDB, Sybase

o Tools Know-How: Zabbix, Grafana, Kibana, Job Schedulers, Alarms Monitoring, Salesforce, HP-ALM etc.

o Shell Scripting ( Basic Debugging skills)

o Weblogic server know-how (Thread Dumps, Data Sources etc.)

o Error Debugging skills

o Communication protocols (RCP, TCP, UDP), HTTPS…

o Video protocols (live, vod, dtp, - adaptive streaming)

o Good to have : Knowledge Cloud Tech, VmWare, HyperV etc.

· Process:

o Incident Management skills.

o Critical and Crisis coordination

· Behavioural:

o Flexible to work on multiple technologies and 24x7.

o Excellent ownership skills

o Simultaneously works on multiple tasks.

o Excellent written, verbal and communication skills.

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