Software Consultant Service

Perfil buscado (Hombre/Mujer) Guide customers in the use of own applications understanding their challenges and processes to offer optimal solutions. Assist customers in the resolution of technical issues provision of support via web-based platforms phone or email. Follow up with customers to ensure correct resolutions to issues. Conduct possible testing on bug fixes and features. Recreate reported problems and inform the development team for further analysis. Document issues and manage incidents. Provide training to other technical service teams in the organization and/or end customers. SW ConsultantVitoria o alrededores Bachelors or Masters degree (Computer Science Engineering or other Sciences). Fluent in the use of English both written and verbally. Problem solving abilities and analytical mindset. Multitasking abilities and capability to work in an organized manner. Availability for travels in an approximate 30 extent. Advantageous knowledge Previous experience in Software Support. Previous experience in the sheet metal industry. Knowledge of Dynamics 365 or Navision Reason of the vacancy is business expansion worldwide and to provide state-of-art solutions. Formato híbrido.