Receptionist at Purobeach

hace 4 semanas

Barcelona, España Hilton Diagonal Mar Barcelona A tiempo completo
Description

Are you passionate about working outdoor? Look no further We are seeking dynamic and motivated individual to join to our Purobeach team as a Host/Hostess.

A Host/Hostess at Purobeach is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing?

As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A  Host/Hostess will also be required to have extensive knowledge of Purobeach offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner Ensure knowledge of Purobeach services Follow correct reporting procedures if faced with issues Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene Assists callers and reservations courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay Has a good knowledge of the Purobeach sitting arrangements  Requirements

What are we looking for?

A Host/Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude Good communication skills (oral and written) Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams Languages: English

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

DIVERSITY, EQUITY & INCLUSION IS AT THE CORE OF WHO WE ARE.

We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

Source: Hospitality Online

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