Product Owner Customer Interface

hace 2 meses

Madrid, España BASF A tiempo completo

Product Owner Customer Interface (m/w/d)

LOCATION

COMPANY

JOB FIELD

JOB CONDITIONS

JOB ID

LOCATION

COMPANY

JOB FIELD

JOB CONDITIONS

JOB ID

ABOUT US

From chemicals that help surfers stick to their boards to plastic additives that help with mechanical recycling of waste; from brake fluids to coolants for batteries in electric vehicles: our performance chemicals make a difference in everyday life. Our industrial B2B businesses typically lead their markets and serve customers around the world from chemicals, plastics, consumer goods, natural resources, or automotive industries. Join us on our journey to develop those businesses in the digital age

JOIN THE TEAM

In this position you grow our online customer experience in usage and value along the complete customer journey for 10 strong industrial B2B businesses.

RESPONSIBILITIES

  • Understand our customers' journeys and business strategies and optimize the digital product for customers' and our businesses' needs. Consequently, effect continuous growth of our online channels.

  • Gather and consolidate needs, pain points and opportunities from various sources and stakeholders such as end-users, other product owners, data, markets, business owners, marketing, customer service, and own ideas.

  • Develop and communicate the product vision.

  • Maintain a product roadmap and backlog for the digital product and continuously prioritize it with business stakeholders.

  • Define product backlog items for features (or bugs), including their details and acceptance criteria and plan sprints.

  • Work with our team of developers to execute the sprints.

  • Define software development capacity and skills needed.

  • Procure additional internal and external services (design, development, etc.)

  • Understand contributions needed from other functions (marketing, customer service, management) and communicate these needs.

  • Create and oversee roll-out plans for new functionality.

  • Measure how users interact with the product and how value is generated from these interactions.

QUALIFICATIONS

  • Academic degree or apprenticeship in business technology, software engineering, (business) informatics or similar.

  • At least two years working experience as product owner or product/project manager in a related field.

  • Well versed in using agile methodologies.

  • Experience in working with software development teams.

  • Experience in working with a large group of stakeholders.

  • Strong communication skills in English.

  • Proactive, self-organized working style.

  • Good business sense and an interest in using digital technology to improve business results.

BENEFITS

  • A secure work environment because your health, safety and wellbeing is always our top priority.

  • Flexible work schedule and Home-office options, so that you can balance your working life and private life.

  • Learning and development opportunities

  • 23 holiday days per year

  • Another 5 days (readjustment days) and 2 more (cultural days)

  • A collaborative, trustful and innovative work environment

  • Being part of an international team and work in global projects

  • Relocation assistance to Madrid provided

At BASF, the chemistry is right.

Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

Auniquetotal offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

Discover the world of BASF and develop data solutions for the Chemistry 4.0 era – for a sustainable future. Help drive the digital transformation of the chemical industry by harnessing the potential of the latest data science technologies and data sources.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

Madrid, ES

BASF Digital Solutions S.L.

Information Technology & Services

Permanent

98170

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