Family Support Services Assistant

Why join our countywide agency

*Because each day we are making a difference in our community, and because we have a positive, employee- and client-centered work culture.

*We pay competitive rates and offer a strong benefits package that includes generous vacation, sick leave, and holiday pay, employer-paid medical insurance, a free subscription to the meditation/sleep app Calm, and much more

*We offer continuous employee education and development and paid clinical supervision.

*We work with our staff to offer flexibility whenever possible.

We look forward to you joining our team at FSA of Santa Barbara County

The Position

The Family Support Services (FSS) Assistant is responsible for front desk reception and general administrative and program duties, including assisting the Little House by the Park (LHP) and other FSA programs and departments. The position performs various administrative functions and will be based in the LHP office in Guadalupe.

FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for themselves and others.

Sample Job Duties and Responsibilities

Open and close office buildings, including disarming and arming the alarm system.

Answer and direct telephone calls, transfer, and take messages and distribute them to appropriate staff.

Greet guests and inform staff of visitor arrivals.

Provide information about FSA programs and refer to FSA staff and/or outside agencies when appropriate.

Order office and building supplies and appropriately track expenses.

Open, date, and distribute mail and prepare outgoing mail.

In collaboration with the Operations Department, provide new hires and/or internal transfers with safety training, and set up general site-based needs.

Assist program supervisors with file storage matters, annual offsite file storage, and document shredding per HIPAA regulations.

Ensure that the reception area is clean and organized and that current FSA program and partner agency materials are available to visitors. Periodically organize treatment rooms, workstations, kitchen, and storage closets.

Maintain up-to-date staff roster, phone lists, and logs of all keys and lockbox codes for the LHP South and LHP North locations.