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We’re living a new chapter: a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change
Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth.
We are currently looking for a Client Advisor to join our store in Madrid, Spain.
YOU
Caring, authentic trusted client advisor: an intuitive sales associate with a passion for styleA powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decisionCourageous with ideas and innovative in your approach, always ready to grow and learnTHE JOB
Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energizedCreate a long-term authentic bond with clients by making them feel the experience is truly about themDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales resultsESSENTIALS
Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clientsBeing a master at storytelling and at the art of asking engaging questionsThinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clientsMISSION DETAILS
Provide excellent and specialized customer service by creating emotionally enriched relationships with clientsDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiativesManage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performanceLanguages: Proficiency in Spanish and English, more languages will be advantageous.
Position available: part-time 35h.
Type of contract: maternity leave substitution.
At Ferragamo you can play your part and express your uniqueness.
We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.
As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.
Unlock your potential with us, together anything is possible.
