Account Strategy Manager

hace 1 mes

Madrid, España Rithum A tiempo completo

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Account Strategy Manager will own the creation, development, and execution of all marketplaces operations for a portfolio of accounts for our platform and Managed Marketplaces Services. The Account Strategy Manager will be responsible for developing insights and points of view on performance trends, channel dynamics, and industry updates. In this role, the Account Strategy Manager will collaborate with account management and analysts to understand client’s goals and drive the adoption of those plans to achieve the stated goal.

The Account Strategy Manager's performance will be measured in three areas:

  • Client Financial success

  • Client Retention

  • Adoption of new features and initiatives

Responsibilities

  • Establish credibility as an industry expert and build relationships of trust

  • Manage marketplaces operations for assigned customers : onboarding new products, promotion management, feed optimization

  • Manage the Rithum platform on behalf of your client portfolio

  • Manage performance against customer KPIs

  • Track performance over time against customer business goals and alert customer of any concerns and recommend improvements

  • Work with Account Manager to define a positive ROI for each customer and monitor and guide/advise accounts on ways they can achieve/surpass their goals

  • Support client data reporting strategies/requirements

  • Act as marketplace adviser/consultant

  • Drive client adoption of strategic plan and influence action

  • Lead client calls to discuss industry updates / trends, update client on project statuses, and review program performance relative to client goals.

  • Maintain thorough and expert knowledge of the power of the Rithum platform to efficiently meet the client’s technical needs.

  • Maintain high level of industry knowledge and expertise

Qualifications

  • Fluent in both written and spoken German and English

  • Experience working in a fast-paced environment, managing multiple accounts

  • Experience developing, presenting and executing strategic plans for clients

  • Ability to present to senior leadership and influence the adoption of strategic plans

  • Experience making data driven decisions to achieve client goals

  • Experience working in high-pressure situations with demonstrated effectiveness in managing client dispute and risk situations.

  • Experience and ability to develop key insights and points of view on performance trends, channel dynamics and industry changes

  • Superior written and verbal communication skills and outstanding presentation abilities.

  • Proven experience working on a large team and can work collaboratively cross-functionally

  • Bachelor’s degree (or equivalent experience) required.

  • Experience in e-commerce

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

  • Partner with the leading brands and retailers.

  • Connect with passionate professionals who will help support your goals.

  • Participate in an inclusive, welcoming work atmosphere.

  • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.

  • Receive industry-competitive compensation and total rewards benefits.

Benefits

  • Medical, Dental and Psychology benefits

  • Life insurance and disability benefits

  • Competitive time off package with 25 Days of PTO, 12 Holidays, 2 Wellness days and 1 Give Back Day

  • Voucher program for Transportation, Meals & Childcare

  • Flexibility to choose where you work - at home with a remote stipend, in the office, or both

  • €40 Monthly remote work stipend

  • Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program

  • Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career.

  • Charitable contribution match per team member

Rithum is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

  • Key Account Manager

    hace 3 semanas

    Madrid, España Faststream A tiempo completo

    Key Account Manager Madrid, Community of Madrid Key Account Manager Madrid Madrid, Community of Madrid, ES Faststream is currently recruiting for a Key Account Manager to join an independent expert in assurance and risk management. They are seeking talent to join their team in Spain. The roleAs Key Account Manager you will be one of the main points of...

  • Account Strategy

    hace 4 semanas

    Madrid, Madrid, España Zavaz Media group A tiempo completo

    Zavaz Media Group selecciona a un/a Account Strategy & Manager para dar servicio a todos los clientes de la compañía en servicios de estrategia y gestión de campañas de influencer marketing. El trabajo diario consistirá en diseñar, gestionar y supervisar las estrategias y campañas de los clientes de la empresa. Del mismo modo, se identificarán...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    We are in need of a hardworking Account Manager FR Barcelona, Spain to join our inspiring team at Carts Guru in Barcelona.Growing your career as a Full Time Account Manager FR Barcelona, Spain is a promising opportunity to develop beneficial skills.If you are strong in decision-making, problem-solving and have the right aptitude for the job, then apply for...

  • Account Manager Jr

    hace 6 días

    Madrid, España Page Personnel España A tiempo completo

    El Account Manager Jr tiene que realizar: - Desarrollo de nuevos clientes a través de la gestión de leads, el outbound, y el inbound. - Gestión de la cartera de clientes, así cómo de sus necesidades. - Realización de visitas, y toma de requerimientos, así cómo preparación de ofertas junto al departamento técnica y desarrollo de estas. - Reporte de...

  • DHK- Account Manager

    hace 2 semanas

    Madrid, España GrabJobs Teletrabajo Freelance A tiempo completo

    Desde Walters People seleccionamos un Account Manager para trabajar en una importante empresa multinacional que comercializa medios de pago (retail technology)**Sobre la posición**:te encargarás del desarrollo de negocio, así como la gestión de la cartera de clientes de la zona asignada, teniendo que tener disponibilidad para viajar y pernoctar fuera de...

  • Account Manager

    hace 4 semanas

    Madrid, España Page Personnel España A tiempo completo

    La persona seleccionada como Account Manager (Amazon), entre sus funciones estarán: - Experiência demostrada en el crecimiento de marcas y negocios de manera rápida y rentable en Amazon Marketplaces, mercado internacionales (EE. UU., Canadá y el Reino Unido)-Gestión completa de clientes a través de un enfoque consultivo de negocio a consumidor con...

  • DHK- Account Manager

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    Desde Walters People seleccionamos un Account Manager para trabajar en una importante empresa multinacional que comercializa medios de pago (retail technology)Sobre la posición:te encargarás del desarrollo de negocio, así como la gestión de la cartera de clientes de la zona asignada, teniendo que tener disponibilidad para viajar y pernoctar fuera de...

  • Account Manager

    hace 4 semanas

    Madrid, España Walters People A tiempo completo

    Desde Walters People, buscamos Account Manager, para incorporar en plantilla de un cliente final con un producto propio, basado en SaaS. Buscamos un perfil con: - Experiência en venta tecnológica. - Experiência o conocimiento en SaaS. - Nível medio de inglés. - Ganas y motivación para trabajar con objetivos mensuales. Contrato directo con el cliente...

  • Account Manager

    hace 1 semana

    Madrid, España Nurun A tiempo completo

    Job Description As an Account Manager you will have to apply your extensive knowledge in strategy, planning and all media campaigns across all media channels. In return the agency will offer training opportunities to support your professional development including coaching by senior leaders. Building strong relationships with clients and other external...

  • Account Manager Sector Automoción

    hace 2 semanas

    Madrid, España GrabJobs Teletrabajo Freelance A tiempo completo

    DescripciónDesde **onhunters** estamos buscando un/a **ACCOUNT MANAGER sector AUTOMOCIÓN** para una importante consultora multinacional especializada en servicios de ingeniería. Como **ACCOUNT MANAGER** serás el responsable de alcanzar los objetivos de ventas mediante la venta de servicios y soluciones dentro del perímetro asignado dentro del sector...

  • Account Manager

    hace 3 semanas

    Madrid, España Walters People A tiempo completo

    Desde Walters People, buscamos Account Manager, para incorporar en plantilla de un cliente final con un producto propio, basado en SaaS.Buscamos un perfil con:- Experiência en venta tecnológica.- Experiência o conocimiento en SaaS.- Nível medio de inglés.- Ganas y motivación para trabajar con objetivos mensuales.Contrato directo con el cliente final de...

  • Manager, Account Manager

    hace 6 días

    Madrid, España Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Key Account Manager

    hace 4 semanas

    Madrid, Madrid, España Talent Search People A tiempo completo

    Si tienes experiencia como Key Account Manager desarrollando mercado en el sector del transporte o la logística y abriendo mercado internacional, eres la persona que estamos buscando.

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    funciones:encargado de ejecutar la estrategia de ventas para el mercado español. captar y convertir nuevos clientes B2B en e-commerce y logística en territorio español (foco en Catalunya y Madrid). mantener base de clientes activa, realizando cadencia comercial de acuerdo con segmentación de cada empresa en CRM (Hubspot). atender peticiones de clientes a...

  • Account Manager Hcm

    hace 4 semanas

    Madrid, España Opus Resourcing A tiempo completo

    Location- Madrid- Discipline: - Product- Job type: - Permanent- Salary: - €60000 - €80000 per annum, Benefits: + Bens + OTE- Contact name: - James Shenton- Job ref: - JS-247- Published: - about 2 hours ago- Startdate: - 2023-11-30Account Manager required to focus on Enterprise HCM / Human Capital Management software account management/client management...

  • Account Manager

    hace 1 semana

    Madrid, España Nurun A tiempo completo

    Job Description As an Account Manager you will have to apply your extensive knowledge in strategy, planning and all media campaigns across all media channels. In return the agency will offer training opportunities to support your professional development including coaching by senior leaders. Building strong relationships with clients and other...

  • Key Account Manager

    hace 6 días

    Madrid, España Hedima A tiempo completo

    Descripción de la ofertaProceso de selección continuo.FuncionesBuscamos varios Key Account Manager para unirse a nuestro equipo comercial de Madrid, desarrollando y manteniendo relaciones estratégicas con nuestros clientes clave y no clientes. El Key Account Manager será responsable de identificar y desarrollar oportunidades de negocio en clientes...

  • Account Manager

    hace 3 semanas

    Madrid, España Amperio A tiempo completo

    **Job Overview**: We are looking for a professional and devoted Account Manager for our Sales Department in Spain. As an Account Manager, your responsibilities are to acquire new clients and provide customer support and ensure long term relationships with the customers. You will also be responsible to assist in the processing and analysis of client data and...

  • Account Manager

    hace 4 semanas

    Madrid, España GroupM A tiempo completo

    La misión de la figura del Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la...

  • Account Manager

    hace 1 semana

    Madrid, España Montarelo Consulting A tiempo completo

    Nuestro cliente Se trata de una empresa partner Platinum de Colt Telecom, con más de 10 años en el mercado y amplia cartera de clientes. La persona seleccionada será contratada directamente por nuestro cliente. Descripción de la posición Buscamos un Account Manager especializado en área de Redes y Comunicaciones. Funciones / Responsabilidades @ Vender...