CUSTOMER EXPERIENCE AGENT with French AND Dutch
hace 3 meses
CUSTOMER EXPERIENCE AGENT with French AND Dutch
No Experience needed
Hello
If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We work for the main brands of passenger cars, industrial vehicles, and agricultural machinery.
Our Customer Experience area works with a proactive and dynamic approach. Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service.
Do you know how to understand customer needs and set priorities in management? Do you know how to identify and solve their needs while transmitting a brand image?
Become one of our Customer Service Agents.
The duties you will perform on a day-to-day basis are as follows:
- You will answer calls and respond to emails to customers and dealers.
- You will follow up with the customer until the final solution to their query.
- You will issue reminder calls and follow up on incidents, achieving maximum satisfaction.
- You will carry out database updates, report writing and reporting.
We are looking for you if:
- You have an excellent command of English and you also have strong language skills bilingual and/or native in French AND Dutch.
- You are able to travel to our offices to attend the training period.
- You have availability to work weekends and rotating schedules.
- You have knowledge of document management and operate dedicated document management platforms.
- You are a person with excellent oral and written communication skills.
#LI-MU1
Spain-Madrid
What do we offer?
- You will be part of a great team of professionals in an internationally consolidated company.
- You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers.
- MSX Bazahar: Collective purchasing portal with great discounts for employees.
- Flexible remuneration plan (medical insurance, transport card, meal card, training…).
- 23 working days according to collective agreement + 3 extra days.
- Internal training plan.
- Additional incentives for employees referral programs, internal trainers, new business opportunities.
Do you think you are the ideal person for this position? We want to meet you Apply quickly and we will review your application.
By joining MSX International:
· You will join a company that values ideas, creativity, innovation and the autonomy to implement them.
· You will feel that this is a company where talent is important, we take care of our team and the working environment, we avoid hierarchies and we love to have a coffee and talk about our things.
· We will motivate you to do your best; at MSX we don't sit back, we want to do our best to remain the leaders in automotive consultancy.
As an industry leader, we cover the following fields:
- Warranty & Technical
- Part & Services
- Channel Management
- Fleet & Mobility
- Customer Engagement
*MSX International is an equal opportunity employer regardless of gender, race, disability, age, sexual orientation, religion or belief, marital status, pregnancy or maternity.
-
CUSTOMER EXPERIENCE AGENT with French AND Dutch
hace 3 meses
Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT with French AND Dutch No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We work for the...
-
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We work with major brands to improve customer business processes and results.Our Customer Experience TeamWe are a proactive and dynamic team that contributes ideas, makes decisions, and collaborates to provide...
-
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We work with major brands to improve customer business processes and results.Our Customer Experience TeamWe are a proactive and dynamic team that contributes ideas, makes decisions, and collaborates to provide...
-
Customer Experience Agent with Multilingual Skills
hace 2 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We work with major brands to improve customer business processes and results.Our Customer Experience TeamWe're a proactive and dynamic team that contributes ideas, makes decisions, and collaborates to deliver...
-
Customer Experience Agent with Multilingual Skills
hace 2 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We work with major brands to improve customer business processes and results.Our Customer Experience TeamWe're a proactive and dynamic team that contributes ideas, makes decisions, and collaborates to deliver...
-
CUSTOMER EXPERIENCE AGENT with French AND German
hace 3 meses
Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT with French AND German with English No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business...
-
CUSTOMER EXPERIENCE AGENT with French AND German
hace 3 meses
Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT with French AND German with English No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We...
-
CUSTOMER EXPERIENCE AGENT with Dutch AND German
hace 3 meses
Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT with Dutch AND German with English No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes...
-
CUSTOMER EXPERIENCE AGENT with Dutch AND German
hace 3 meses
Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT with Dutch AND German with English No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We...
-
Madrid, España MSX International A tiempo completoCUSTOMER EXPERIENCE AGENT with Dutch OR French OR German with English No Experience needed Hello! If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes...
-
Flemish With French Customer Service
hace 3 días
Madrid, España Recruit4Work Sl A tiempo completoA prestigious pet insurance company is looking to add a Flemish profile Customer Service Agent with fluency in French to their growing team. The ideal candidate will have excellent communication and customer-focused skills, offering support and guidance related to pet insurance policies. Your tasks Provide top-notch customer support regarding insurance...
-
Latitude Customer Support
hace 4 meses
Madrid, España Boston Scientific Corporation A tiempo completo**Work mode**:Onsite**Onsite Location(s)**:Madrid, ES- A career with Boston Scientific is more than just a job. It’s personal. As a leader in medical science, we’re committed to solving the challenges that matter most - united by a deep caring for human life. If you’re a natural problem-solver with the imagination, courage, and spirit to make a...
-
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at MSX International. As a key member of our Customer Experience area, you will play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesRespond to customer inquiries via phone and email, providing timely and effective solutions to their...
-
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at MSX International. As a key member of our Customer Experience area, you will play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesRespond to customer inquiries via phone and email, providing timely and effective solutions to their...
-
Telesales Agent with French and Flemish
hace 4 meses
Madrid, España Domestic & General (D&G) A tiempo completo**Job summary**: You will part of a Benelux team that shows best practice and tests new products and material. - You will be answering inbound calls in French and Flemish and offering insurances to the consumers. - Consumers that have purchased a new appliance will give you a call to register their appliances. - Your role will be to capture all the details...
-
Customer Experience Specialist
hace 3 semanas
Madrid, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers...
-
Customer Experience Agent with Multilingual Skills
hace 2 semanas
Madrid, Madrid, España MSX International A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We develop and implement solutions to improve our customers' business processes and results.Our Customer Experience AreaWe work with a proactive and dynamic approach, where every team member contributes ideas,...
-
Customer Experience Agent with Multilingual Skills
hace 2 semanas
Madrid, Madrid, España MSX International A tiempo completoAbout MSX InternationalMSX International is a leading provider of automotive consultancy services, with over 500 professionals in Spain and Portugal. We develop and implement solutions to improve our customers' business processes and results.Our Customer Experience AreaWe work with a proactive and dynamic approach, where every team member contributes ideas,...
-
Customer Experience Agent with Multilingual Skills
hace 24 horas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at MSX International. As a key member of our Customer Experience area, you will play a crucial role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone and...
-
Customer Experience Agent with Multilingual Skills
hace 8 horas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at MSX International. As a key member of our Customer Experience area, you will play a crucial role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone and...
