Housekeeping Manager

What’s the job? . The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Manager you’ll help the General Manager in supervising all aspects of housekeeping and laundry – and ensure high standards are maintained. . . You will report to the General Manager. . . Your day-to-day: . - Help prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity. . - Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). . - Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. . - Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements. . - Handle complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction. . - Ensure staff is properly trained and has the tools and equipment to carry out job duties . - Promote teamwork and quality service through daily communication and coordination with other department managers. . - May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. . - Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction.

Experiencia: Se requiere
Idiomas: Inglés – Avanzado
Jornada: Completa
Inicio: Incorporación inmediata

Sobre Kimpton Aysla Mallorca:

Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation.