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Technical Business Analyst
hace 3 meses
Short description
WeHunt is working with an important client that requires a Technical Business Analyst (AI).
Role description
The Technical Business Analyst will work in a dynamic and collaborative environment with opportunities for professional growth and skill development. The role may involve collaboration with cross-functional teams, engagement with external partners or clients, and participation in AI-related industry events or conferences.
Conversational AI Solutioning:
Translate business needs into technical specifications for conversational AI systems and LLMsUtilize data analysis tools and techniques to review and analyse conversations to improve retention ratesIdentify NLU Routes / Intents for use in conversations to support better estimatingGenerate Actionable Insights:
Collaborate with cross-functional teams to identify opportunities for improving the conversational AI user experience and driving business impact.Develop and present reports, dashboards, and visualizations to communicate insights to stakeholders.Stakeholder Collaboration:
Collaborate with the customer success team and assist in addressing customer feedback, inquiries, and issues related to conversational AI interactions.Requirements (H/M/D)
Bachelor’s degree in Computer Science, Data Science, Information Technology, or related subject is required.Experience with AI and NLP technologies, particularly in the context of conversational interfaces and LLMs.Knowledge of Large Language Models, retrieval-augmented generation and generative AI conceptsExperience in data analysis, AI analytics, or related roles, preferably within the context of conversational AI or natural language processing.Knowledge of machine learning concepts, NLP techniques, and AI model valuation metrics is desirable.Familiarity with conversational AI platforms, chatbot frameworks, voice recognition technologies, and customer interaction analytics tools.Comfortable the proficiency in data analysis tools and languages such as Python, R, SQL, or related platforms for analysing and visualizing large datasets is a plusHigh level of englishBenefits
Competitive compensation + bonusFlexible remote working optionsOpportunities for internal development and access to trainingComprehensive benefits packageNext Steps
If you are interested in this offer, click on "apply now" to send an updated copy of your CV, or call us now. If this offer does not fit your profile but you are looking for a new position, please contact us and we will discuss it. We guarantee confidentiality.
