Director, Business Systems Analysis
hace 4 semanas
Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description
The Director of Business System Analysis is a critical member of the Business Systems senior leadership team who is accountable for defining the vision for the business systems analysis function and executing on it.
Define and build Business Systems Analysis function within Dynatrace’s Business Systems team
Establish team’s operating and engagement model, including processes and procedures
Coach, mentor, hire team of Business Systems analysts
Lead with driving company culture dedicated to customer first focus
Establish teams goals and define Metrics for Continuous Improvement
Develop partnerships with key business stakeholders, lead with thought
Led the effort underway to Mature Agile scrum within Business System Delivery teams
Stay current on trends in Business Systems Analysis, Agile, DevSecOps and bring perspectives into team
Be innovative, think Automation first and lean processes at every opportunity
Develop capacity management to support current and future demand
Qualifications
10+ years’ experience transforming Business Systems Analysis function within Corporate IT environment
8-10 years’ experience with Agile Scrum methodology; proven experience with helping team to adopt the agile way of working
Proven experience delivering Customer value using Automation in a high growth company
Experience working with Business Systems applications including, Salesforce Sales Cloud, SFDC Revenue Cloud, NetSuite, SAP, Boomi, Snowflake, JIRA
Working knowledge of IT controls, including SOX, GDPR< HIPPA
Experience leading initiatives focused on agility, quality and customer satisfaction.
Team player, you are passionate in team collaboration and can work across multiple Dynatrace organizations to deliver outstanding customer service
Additional Information
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the * latest technologies* and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
Working models that offer you the flexibility you need , ranging from remote options to hybrid ones combining home and in-office work .
A team that thinks outside the box welcomes unconventional ideas, and *pushes boundaries. *
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and * tailor-made career development program* recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
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