Concierge
hace 4 semanas
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in mid-2024.
The resort will have a total of 109 rooms and suites, culinary experiences, including a signature restaurant, a beachfront restaurant and café, and a poolside bar and grill, events space, spa and fitness facilities, direct access to the beach, adult pool access to the beach, adult pool and vitality pool, Kids for All Seasons, and a wine tasting experience in the vineyards.
The Concierge Agent is a central part of the Front Of the House Team whose main objective is to ensure our guests are provided with upscale service experiences throughout their stay.
Provide upscale service experiences for guest throughout their stay
Ensure guest are properly greeted upon their arrival
Promote all hotel amenities, conveniences and programs offered
Ensure that concierge desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations.
Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping packages, various Transportation methods, and researching different vendors and service providers.
Follow up with guest pre-arrival, within a time of response.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Maintains permanent communication with guest through our messenger app, with immediate response, and a proper closure of interaction.
Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Interaction with guest will be in person and by phone, following our Brand standards.
Great knowledge to activities that available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas.
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Concierge - (Islas Baleares)
hace 4 semanas
Puerto de Pollensa, España Four Seasons Mallorca Formentor A tiempo completoEmpresas: Four Seasons Mallorca FormentorAbout Four Seasons Resort Mallorca at Formentor: The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing...
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Concierge Agent
hace 4 semanas
Caldes de Malavella, España Camiral Golf & Wellness A tiempo completoTareas \- Welcome the arriving guest \- To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a super customer service experience. \- To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. \- To deal with guest requests to ensure a...
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Destination Concierge
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Destination Concierge
hace 1 mes
Las Palmas de Gran Canaria, España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
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Concierge-club Level
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Concierge-club Level
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Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**職務編號** 23209357 **工作類別** Rooms & Guest Services Operations **地點** The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理**...
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Agent-guest Concierge
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Guest Experience
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Guest Experience
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Villa Ambassador/club Lounge Concierge
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Atención Al Cliente Cirque Du Soleil
hace 1 mes
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Front Office Supervisor
hace 1 mes
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Receptionist
hace 4 semanas
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