ICM Manager
hace 1 mes
Work Flexibility: Hybrid
Manager Indirect Channel Management (ICM)
Why join Stryker?
We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
The Job Mission
This ICM Manager will support in developing and executing strategy related to all Indirect Channels (ICs) in the region. The role will be required to work with local, regional and global ICM leads to ensure global standards on ICs are implemented within the region and there is continuous improvement in how channel partners are managed by ensuring growth and robust compliance standards.
The position reports to Snr. Manager ICM, Iberia.
Main Responsibilities & Duties
Aid in selecting, developing, and overseeing Stryker’s entire country/ indirect channel contract portfolio across all divisions and future acquisitions
Support the education and training of commercial teams and functions across the country/region
Support continuous training and evaluations of the local IC’s
Help manage negotiations with ICs regarding contracts and IC processes
Assisting on escalated ICM issues from country/regional leaders to strengthen globally established indirect channel management standards.
Support developing, implementing, and refining rigorous IC standards and monitoring processes for the IC lifecycle management
Support the roll out of global processes locally by refining the global frameworks
Ensuring clear process flows are developed and communicated effectively within the business and all key stakeholders are managed to effectively implement the process
Establish and maintain responsibility framework locally that will be implemented for ICs
Mitigate ICM issues and finalize decisions across all the Region with senior leadership
Support development of communicate materials on standards and expectations for sub-IC selection/documentation
Optimize business opportunity through new IC channels, business targets and profitability.
Experience
Bachelor’s degree in Engineering, Finance, Marketing, Management, Economy or applicable discipline required; Master’s degree strongly preferred
Minimum 3 years’ experience as Indirect Channels Manager or in a sales role, working closely with agencies and distributors, ideally in the Medical Devices industry.
Professional experience with sales channel management, finance, compliance, and logistics management or market access
Excellent communication skills with proficiency in spoken and written Spanish (Native or C2) and English (minimum C1)
Fluency in Italian will be a plus
Excellent interpersonal skills including developing relationships at all levels in an organization and directly influencing business objectives
Demonstrated ability to make effective decisions independently and to work in a fast-paced environment with a natural ability to perform under stress
Strong organizational, planning, and follow-up skills and ability to hold others accountable
Excellent communication and interpersonal skills with a proven ability to work with cross-functional teams.
Experience in managing complex stakeholder structure, internal and external
Deep understanding of sales and customer purchasing process
Understanding of Sales & Marketing strategies to drive growth.
Creative, flexible and innovative team player
Ability to develop strong relationships with customers and co-workers.
Based Location: Madrid
Type: Hybrid
Travel percentage: up to 30-50%
What We Offer:
Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
Competitive salary. With us, you will receive a competitive salary package and benefits such as:
Phone – Apple iPhone
Laptop and full technical equipment
Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at
Travel Percentage: 30%
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