HrX Exchange Support Entry Level intern

Responsible to define the most suitable solution for the system and provide the necessary support and assistance for system related issues both in the maintenance and implementation phases of the account. Guarantees optimal system performance through checks and system monitoring.

Tasks

In addition to the tasks common to all Alight employees, the specific tasks for this position are:

Implementation:

· Provides assistance to make estimates for the development of allowed ad hoc system requirements by the customer.

· Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange

· Collaborates with the Products team in resolving issues and raising new functionalities to be added to the standard product as is required by the customers

· Ensures compliance to the Payroll Exchange standard

· Adapts and parametrizes the system solution for requirement gathering

· Performs testing for the different phases of a project as required.

· Analyzes questionnaires provided by the Projects teams and configure them in Payroll Exchange

· Resolves medium complexity problems related to the functional environment of the application

· Completes presented solution with newly identified needs during requirements gathering

· Ensures proper implementation of the solution in different environments (Development, Test and Production)

· Monitors data migration loading with the enforced controls. - (Alight Service Engineer – Data Migration)

Maintenance and Support

· Resolves medium complexity problems related to the functional environment of the application

· Performs testing for system fixes to ensure the solution works.

· Supports the client on queries regarding application functions.

· Conducts routine checks for preventive maintenance on the system

· Solves easy and medium complexity problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the country

· Performs unit testing of these parameterization results; carrying out the necessary tests in a testing environment.

· Maintains up-to-date documentation of solution documents and technical specifications both on the client and standard levels.

Qualifications

In addition to the common skills all Alight employees the specific for this position are:

· Has knowledge of HR pre-, post-, and payroll processing.

· Has Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors

· Can work on multiple projects simultaneously

· Has knowledge in data migration processes (Alight Service Engineer – Data Migration)

· Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / euHReka / Workday / SuccessFactors

· Knowledge and experience with the following technologies:

o WebMethods 9.2 - ESB

o SQL

o XSLT

o Java

o Ruby on Rails

o MongoDB

o Javascript

o Webservices (WSDL, REST)

· Knowledge of integration technologies such as SAP XI/PI not required but good to have

Motivation and desire for improvement

Commitment to the customer and the company

Motivated to achieve excellence

Orientation to the process of continuous improvement

Positive collaboration and anticipation to the needs of others

Encouraging the professional development of team members

Leadership and motivation

Ability to adequately assess the commitments acquired and set priorities

Ability to work in a changing environment

Ability to identify the expectations and needs of the team members

Ability to set goals and objectives to the team members (challenging but achievable goals)

Capacity for analysis and problem solving

Be an assertive communicator and transmit the information clearly

Ability to plan and lead team meetings

Capacity of active listening and empathy

Ability to act professionally in difficult situations and to take the necessary actions

Ability to work with teams in different locations

Capacity to organize, plan and supervise work

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..

R-28219

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