IT Technology Support Specialist- Barcelona
hace 1 semana
IT INFRASTRUCTURE & SUPPORT SPECIALIST – BARCELONA
We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.
RESPONSIBILITIES
As our IT Technology Specialist, you are responsible for giving IT support to the ECS- Entrerprise Client Services in the Barcelona office. You will ensure a high level of customer support and service for clients and visitors in the local sites.
Your main focus:
Coordinate and provide support activities, including install and upgrades, remote and hands-on support for clients.
Work closely with the Service Desk, the Support Lead(s), and global and on-site teams to ensure support is provided in a timely and very professional manner.
Provide hands-on provision of end-user services, including service desk and technical support services.
Use ITSM tools, this person will ensure tickets are allocated, monitored, responded to and resolved in line with SLAs, and ensure that client expectations are managed.
Be responsible for timely follow-up of all open and closed tickets and identification of process improvement steps where appropriate.
Work with assistants and VIPs to ensure planning and support of critical meetings and events.
Work with your IT Site Lead and Manager to deliver projects and tasks.
Assist in maintaining a highly accurate asset management for IT hardware, software, and equipment.
Work with Global IT Pillars to assist with daily administration and troubleshooting for computer equipment, servers, networking and provide hands-on troubleshooting support as required.
Working for Coty means be part of one of the largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. We are a global leader in fragrance and number three in color cosmetics and our products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes, embraces diversity as well as seeking to minimize its impact on the environment. You can work in a truly international and dynamic work environment, in a culture based on trust and cooperation with opportunities of continues improvement and learning with the freedom to be yourself.
YOU ARE A COTY FIT
You like to have a strong hands-on technical knowledge of network and PC operating systems, specifically around windows operating systems. As IT Technology Specialist, you have a passionate drive for excellent customer service and delivery and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:
2-3 years of experience in an IT support and customer service role
Knowledge of collaboration platforms and meeting room and video conference systems.
The ability to effectively prioritize and execute tasks in a high-pressure environment, and ensure standards and processes are followed during execution.
Knowledge of ITSM processes, ITIL and ticket handling, and the tools used in this area.
Knowledge of general IT technologies such as cabling, networking, servers, cloud storage, virtualization, and backups.
Experience working in a team-oriented, collaborative environment and able to adapt to a fast changing and challenging environment.
Excellent written and oral communication skills in Spanish and English, with the ability to communicate technical information in a business and user-friendly language.
OUR BENEFITS
As our IT Technology Specialist, some of the benefits you will receive are
A salary that matches your knowledge and experience
Meal support/ voucher
RECRUITMENT PROCESS
A telephone/online introductory meeting follows.
A first online/in-person interview
A second interview
You will receive a proposal with the terms of employment.
You will receive a proposal with the terms of employment.
ABOUT COTY
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty
For additional information about Coty Inc., please visit
-
IT Technology Support Specialist- Barcelona
hace 1 semana
Distrito de Sant Martí, Barcelona, España Coty A tiempo completoIT INFRASTRUCTURE & SUPPORT SPECIALIST – BARCELONAWe are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.RESPONSIBILITIESAs our IT Technology Specialist, you are responsible for giving IT support to the ECS-...
-
IT Technology Support Specialist- Barcelona
hace 5 días
Distrito de Sant Martí, Barcelona, España Coty A tiempo completoIT INFRASTRUCTURE & SUPPORT SPECIALIST – BARCELONAWe are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.RESPONSIBILITIESAs our IT Technology Specialist, you are responsible for giving IT support to the ECS-...
-
IT Specialist Trainee
hace 3 semanas
Sant Joan Despí, España Ecolab A tiempo completoJOB DESCRIPTION Additional Job Description IT Support Trainee Are you a brilliant mind with an interest in Information Technology? Would you like to challenge yourself in a dynamic international environment? Ecolab is looking for an IT Support Trainee who can efficiently support our IT team, contributing to the ongoing success of the company. This is a...
-
Digital Asset Management
hace 3 semanas
Sant Cugat del Vallès, España Omega CRM A tiempo completoOmega CRM Consulting is looking for a Digital Asset Management (DAM) Support Specialist that would like to collaborate with one of the top global pharmaceutical companies. Digital Asset Management (DAM) Support Specialist supports the Digital Asset Management platform (DAM), global platform for storing, managing, and sharing our creative content...
-
IT Support L2
hace 5 días
Sant Cugat, Barcelona, España Page Personnel España A tiempo completoOfrecerás buen servicio al cliente a través de ticketing (Jira), correo electrónico y teléfono, según corresponda. Resolverás los problemas de soporte de segundo nível. Realizarás análisis de causas raíz. Desarrollarás procedimientos y scripts para prevenir, verificar y solucionar problemas recurrentes. Solucionarás incidencias de hardware y...
-
IT Technician
hace 5 días
Sant Cugat, Barcelona, España Page Personnel España A tiempo completoInstalls and support computer peripherals for users in the office, pharm-laboratory and manufactoring users, workstation). Maintains the current user base and workstations in Microsoft Active Directory (12 support level: create, block, change password and other). Perfoms the physical connection to the corporate network and resources. Helps to decide...
-
IT Support L2
hace 2 meses
Sant Cugat del Vallès, Barcelona provincia, España Page Personnel España A tiempo completoOfrecerás buen servicio al cliente a través de ticketing (Jira), correo electrónico y teléfono, según corresponda. - Resolverás los problemas de soporte de segundo nível. - Realizarás análisis de causas raíz. - Desarrollarás procedimientos y scripts para prevenir, verificar y solucionar problemas recurrentes. - Solucionarás incidencias de...
-
IT Support L2
hace 4 horas
Sant Cugat del Vallès, Barcelona provincia, España Page Personnel España A tiempo completoOfrecerás buen servicio al cliente a través de ticketing (Jira), correo electrónico y teléfono, según corresponda. - Resolverás los problemas de soporte de segundo nível. - Realizarás análisis de causas raíz. - Desarrollarás procedimientos y scripts para prevenir, verificar y solucionar problemas recurrentes. - Solucionarás incidencias de...
-
IT Technician
hace 4 días
Sant Cugat del Vallès, Barcelona provincia, España Page Personnel España A tiempo completoInstalls and support computer peripherals for users in the office, pharm-laboratory and manufactoring (50-100 users, 50-150 workstation). - Maintains the current user base and workstations in Microsoft Active Directory (1-2 support level: create, block, change password and other). - Perfoms the physical connection to the corporate network and resources. -...
-
IT Support Technician with German
hace 4 semanas
Sant Cugat del Vallès, España Babel Profiles A tiempo completoDescription: Are you an experienced professional seeking the next step in your tech career journey? Do you thrive in dynamic, multicultural environments and are you eager to collaborate with a global team? If you possess a deep passion for technology coupled with strong communication abilities, we’d like to talk with you!Our client is a leading...
-
IT Architect
hace 5 días
Sant Cugat, Barcelona, España Boehringer Ingelheim España, S.A. A tiempo completoTasks and responsibilities: Technically responsible for empowering Global Service Desk agents to work efficiently with the stateoftheart technologies and leveraging standard IT services (ServiceNow) in Knowledge Management area, Operationally responsible for the End User Support Service internal Knowledge lifecycle Management and KB quality and feedback...
-
Wind Services Technical Sales Support Specialist
hace 4 días
Sant Quirze del Vallès, Barcelona, España ABB A tiempo completoWind Services Technical Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your...
-
IT Support Technician with Czech
hace 5 días
Sant Cugat, Barcelona, España Babel Profiles A tiempo completoAre you an experienced professional seeking the next step in your tech career journey? Do you thrive in dynamic, multicultural environments and are you eager to collaborate with a global team? If you possess a deep passion for technology coupled with strong communication abilities, we'd like to talk with youOur client is a leading multinational technology...
-
SAP Specialist
hace 5 días
Sant Just Desvern, Barcelona, España Bunge A tiempo completoLocation : Barcelona HubCity : BarcelonaState : Barcelona (ES-B)Country : Spain (ES)Requisition Number : 33762Bunge has an exciting opportunity available for a senior Global SAP Agri Trading / Contract lead. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities.Since 1818, Bunge has been...
-
Sant Cugat del Vallès, España Grifols A tiempo completoWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Bio Supplies Business Unit Support Specialist
hace 3 semanas
Sant Cugat del Vallès, España Grifols A tiempo completoWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Data Enablement Specialist
hace 5 días
Sant Cugat, Barcelona, España Next-Link A tiempo completoJob DescriptionWe are seeking a highly motivated Data Enablement Specialist to join our team and play a pivotal role in supporting a major pharmaceutical client. The Data Enablement Specialist for the Customer Data Platform (CDP) plays a crucial role in ensuring that an organization's data is effectively utilized and leveraged for marketing activation. This...
-
IT Solutions System Lead
hace 5 días
Sant Cugat, Barcelona, España Ambit A tiempo completoWe are looking for a " IT Solutions System Lead " who will offer service to a multinational pharmaceutical company. TASKS : Maintenance and support of global enterprise applications (e.g. Command, ARIS, Iteraplan/Capry), cross functional client/server and cloud based applications Lead and support the improvements and optimization of the global template...
-
IT Support Associate Manager with English
hace 5 días
Sant Cugat, Barcelona, España Babel Profiles A tiempo completoThis position suits talented professionals with a strong technical background, offering the chance to lead a team of skilled consultants. As an experienced IT Technician, you will also be involved in guiding and overseeing a team to promote their efficiency and collaboration. You'll drive your team's success in supporting sales and you'll manage and nurture...
-
QA Specialist
hace 3 semanas
Sant Joan Despí, España Neuraxpharm A tiempo completoAbout the Neuraxpharm Group Neuraxpharm is the leading European specialty pharmaceutical company focused on the treatment of the central nervous system (CNS), including both psychiatric and neurological disorders. It has a unique understanding of the CNS market built over 35 years. Neuraxpharm is constantly innovating, with new products and solutions...
