F&B Audit

hace 1 mes


Madrid, España Marugal Distinctive Hotel Management A tiempo completo
Nuestros hoteles ofrecen un logrado equilibrio entre capturar la esencia de su entorno cultural y geográfico y ofrecer un concepto coherente que transmita alta calidad, singularidad y servicio impecable sin dejar de maximizar a la rentabilidad para la propiedad. Dentro del sector hotelero, Marugal está especializado en hoteles de 4 y 5 estrellas.

Nuestras oficinas centrales están ubicadas en Palma de Mallorca (Islas Baleares – España).

Nuestro portfolio:

Hotel Cap Rocat (Mallorca) | Hotel Torralbenc (Menorca) | Gecko Hotel & Beach Club (Formentera) | Hotel Tótem Madrid (Madrid) | URSO Hotel & Spa (Madrid) | Relais de Chambord (Francia) | Akelarre Hotel (San Sebastián) | Palacio Solecio (Málaga) | Great Northern Hotel (Londres) | Beau Rivage (Suiza) | La Zambra, part of the Unbound Collection by Hyatt (Costa del Sol) | Hotel Bendinat (Mallorca) | Vermelho (Melides) | Grand Hotel Soleil D´Or (Megève)

Buscamos incorporar a nuestro equipo de Operaciones un/a F&B Audit & Training.

Principales funciones y responsabilidades:

* Realizar auditorías regulares de los puntos de venta de alimentos y bebidas de los hoteles
* Evaluar la calidad del servicio, la presentación de los platos, tiempos de espera y satisfacción general del cliente
* Identificar áreas de mejora y desarrollar planes de acción correctivas
* Diseñar y ofrecer sesiones de formación para el personal de alimentos y bebidas
* Capacitar al personal en estándares de servicio, procedimientos operativos y técnicas de upselling
* Implementar programas de formación continua para mantener altos niveles de servicio y profesionalismo
* Recopilar datos de auditorías y retroalimentación de clientes para generar informes detallados
* Analizar tendencias y métricas clave para identificar áreas de oportunidad y éxito

**TRABAJO PRESENCIAL EN NUESTRAS OFICINAS DE PALMA DE MALLORCA O MADRID**


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