Night Concierge
hace 4 días
Empresas: Hotel Mandarin Oriental Barcelona MANDARIN ORIENTAL RESIDENCES, BARCELONA Set in the capital of the Mediterranean, located on the most luxurious Avenue of Barcelona, Passeig de Gracia, Mandarin Oriental Residences, Barcelona offers the ultimate city address. Featuring 30 spacious apartments and 4 exquisite penthouses, residents will enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness centre, and lounge, 24-hour service and the facilities of the award-winning Mandarin Oriental, Barcelona hotel at their disposal. STRATEGIC INTENT It is the mission and intent of this position that the Residential Concierge will keep the Residences perspective in mind at all times and carries out the mission of the Residences. Page 2 of 5 SCOPE OF POSITION / SUMMARY The Residential Concierge is responsible for providing luxurious tailored services to all Residences Owners, tenants and residents as well as to all Colleagues, assisting the Head Concierge when needed. Also, the Residential Concierge is responsible for the organisation, coordination, monitoring and maintaining of their shift to ensure a smooth and efficient operation of the Amenities Floor. ORGANIZATION STRUCTURE The Residential Concierge reports to the Head Concierge and subsequently to the Director of Residences. DUTIES AND SUPPORTING RESPONSIBILITIES Concierge responsibilities: Respond to Residences Owners/Residents needs and requests as directed. Offer a warm, sincere and personalized welcome to all residents. Create special conversations with residents which identify personal preferences to record in each guests profile history (via software). Be proactive and anticiate the complete requirements to make the experience a success. Inquire as to the success or enjoyment of the recommendations made. Maintain a daily record (via software) of all requests, reservations and confirmations for residents. Be knowledgeable of all in-house and arriving residents. Handling and organizing resident keys and our KeyTrak System. Develop working knowledge of our web-based system Building Link. Record and provide follow up procedures for residential work orders. At the direction of management, assist in the coordination of all services that promote the maintenance and upkeep of owners homes and values. Coordinate and organize the daily activities of all residents. Arrange for package delivery and pickup for residents. Requisitos :
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Night Audit
hace 1 día
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Night Audit*.** Night Audit* **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As **Night Manager** you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, business centre,...
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Night Concierge
hace 3 días
Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completoEmpresas: Hotel Mandarin Oriental BarcelonaMANDARIN ORIENTAL RESIDENCES, BARCELONA Set in the capital of the Mediterranean, located on the most luxurious Avenue of Barcelona, Passeig de Gracia, Mandarin Oriental Residences, Barcelona offers the ultimate city address. Featuring 30 spacious apartments and 4 exquisite penthouses, residents will enjoy a...
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Night Concierge
hace 2 días
Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completoEmpresas: Hotel Mandarin Oriental Barcelona MANDARIN ORIENTAL RESIDENCES, BARCELONA Set in the capital of the Mediterranean, located on the most luxurious Avenue of Barcelona, Passeig de Gracia, Mandarin Oriental Residences, Barcelona offers the ultimate city address. Featuring 30 spacious apartments and 4 exquisite penthouses, residents will enjoy a...
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Night Concierge
hace 2 días
Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completoEmpresas: Hotel Mandarin Oriental BarcelonaMANDARIN ORIENTAL RESIDENCES, BARCELONA Set in the capital of the Mediterranean, located on the most luxurious Avenue of Barcelona, Passeig de Gracia, Mandarin Oriental Residences, Barcelona offers the ultimate city address. Featuring 30 spacious apartments and 4 exquisite penthouses, residents will enjoy a...
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Night Front Desk Agent
hace 3 días
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Night Front Desk Agent (Full time #535581) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain **A brief description about us**: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi. The...
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Online Game Presenter
hace 1 día
Barcelona, España Be & My Concierge A tiempo completoNet Salary Package - 1200 EURO and up to performance bonus: 400 EURO (Within 2 to 3 Months). Important: This position requires relocation to Bulgaria. **Ticket is provided, and paid training (NO EXPERIENCE NEEDED).** **About the Role** A Game Presenter opens, hosts, and closes card games in a studio setting - dealing cards live and engaging with online...
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Community Host
hace 2 semanas
Barcelona, España The Social Hub A tiempo completoCome reimagine hospitality with us as our new superhost of our Barcelona location! **Your mission should you choose to accept it** As our Community Host, you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check in, awesome service in...
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Receptionist
hace 2 semanas
Barcelona, España Mandarin Oriental Hotel Group A tiempo completoThe Front Desk Agent reports to the Front Desk Manager and receives coaching, guidance and other duties from the Front Desk Manager as well as from the Front Office Supervisor. Greet and escort guests promptly to their rooms if needed. Performs all Mandarin Oriental standards at arrival and departure in accordance with Legendary Quality Experience. Acts...
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Assistant Front Office Manager
hace 6 días
Barcelona, España Mandarin Oriental Hotel Group A tiempo completo**Position**: Assistant Front Office Manager (Full time #527873) **Property / Office**: Mandarin Oriental, Barcelona **Location**: Barcelona, Spain Purpose of Position: To assist the Reception Manager to drive the Reception strategies ensuring proactive, effective leadership for the Reception team to aid meeting and exceeding our guest expectations,...
