Customer service Operations Specialist with fluent English
hace 3 semanas
At Eurofirms Services, we are looking for a Customer service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in Customer interaction tracking and management? Then this is your job Our vision for our future Customer service Operations Specialist will play a key role in the success of the business, ensuring that our customer receive the best possible experience.- Diligently follow up with customers, especially when an issue cannot complex be resolved quickly and provide update throughout resolution process. Develop improvement actions in a timely manner, coordinate related departments to solve problems, and close the issue in a timely manner; - Monitor ongoing customer interactions, ensuring customer needs are being met and services are aligned. - Review the data collected from VOC tools to modify it with the right classify, to keep the tool improve classification accuracy. - TOP common issue identify and follow up - Identify common top issues, analyze root causes, and develop improvement plans until they all closed. - Track un-closure cases and follow up to closed - Track the consumers’ cases that have not closed, and follow up until all closed - Improve the service process and satisfaction based on voice of consumers - Timely collect and analysis the voice of consumers, which are used to improve service process and overall satisfaction - To be familiar with working in a multi-culture environment with excellent communication skills. - Proficiency in office software applications, Word and Excel. - Strong knowledge in consumer technology product groups such as software, knowledgebase. - Minimum 2 years of working experience and 1 year in similar background.
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Madrid, España buscojobs España A tiempo completoJob Title: Customer Service Operations SpecialistAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations...
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Madrid, España buscojobs España A tiempo completoJob Title: Customer Service Operations SpecialistAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations...
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Madrid, España buscojobs España A tiempo completoJob Title: Customer Service Operations Specialist At Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job! Our vision for our future Customer Service Operations...
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Customer Service Operations Specialist With Fluent English
hace 2 semanas
Madrid, España Eurofirms Group Slu A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Madrid, España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Madrid, España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job!Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Customer service Operations Specialist with fluent English
hace 2 semanas
Madrid, España Eurofirms Group SLU A tiempo completoAt Eurofirms Services, we are looking for a Customer Service Operations Specialist with fluent English. Are you passionate about the world of new technologies? Do you have experience in customer interaction tracking and management? Then this is your job! Our vision for our future Customer Service Operations Specialist will play a key role in the success of...
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Customer Service Operations Specialist With Fluent English
hace 3 semanas
Madrid, España Eurofirms A tiempo completoAt Eurofirms Services, we are looking for a Customer service Operations Specialist with fluent English.Are you passionate about the world of new technologies?Do you have experience in Customer interaction tracking and management?Then this is your job!Our vision for our future?Customer service Operations Specialist?will play a key role in the success of the...
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Madrid, Madrid, España Page Personnel A tiempo completoJob Title:Customer Service Operations Specialist with International FocusAbout the Company:Page Personnel is a leading recruitment agency based in Madrid, Spain. We are committed to helping businesses find top talent and providing our candidates with exceptional career opportunities.Job Description:We are seeking an experienced Customer Service Operations...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English Speaker About Wellhub Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Job Description Your wellbeing matters. Join a company that...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English Speaker About WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completo.Customer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Service With English
hace 1 mes
Madrid, España Gigroup A tiempo completoSERVICE DESCRIPTION - CUSTOMER SERVICE WITH ENGLISHABOUT OUR CLIENT: Provides international delivery solutions to companies around the world.It has 12 offices worldwide and, with 1200 employees, serves more than 190 countries.FUNCTIONS: Assist customers with products and services.Provide information on their shipments and help them make a decision on the...
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Customer Support Specialist With German
hace 4 semanas
Madrid, España Salve.Inno Consulting A tiempo completoBecome a Customer Support Specialist with German!We are on the lookout for an enthusiastic Customer Support Specialist fluent in both German and English, to deliver top-notch customer support and contribute significantly to the success of our clients' experiences.Join our vibrant and collaborative team to help us achieve exceptional customer satisfaction.Key...
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Customer Experience Specialist
hace 3 semanas
Madrid, Madrid, España Wellhub Inc. A tiempo completoAbout the OpportunityWellhub Inc. is seeking a highly skilled Customer Experience Specialist to join our international Customer Experience team based in Madrid, Spain. As a key member of our European CX team, you will provide top-notch support to our users and gym partners in German and English, playing a crucial role in delivering an exceptional user...
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Customer Service Operations Coordinator
hace 3 semanas
Madrid, Madrid, España Vertiv Co A tiempo completoJob DescriptionThe Customer Service Operations Coordinator is a critical role within Vertiv Co, responsible for ensuring the efficient operation of our field service team. As a key member of our operations team, you will be instrumental in scheduling and assigning jobs to our customer engineers and subcontractors, ensuring that we meet our customers'...
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Customer Service Specialist
hace 3 días
Madrid, España Cross Border Talents A tiempo completoProject : Payment system Location : Athens, Greece (Remote) Relocation Package : 2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Joining deadline: 8.01.25 Language Requirements : Italian : C2 Level (Fluent) English : C1 Level (Intermediate) Salary : Base Salary: 1,100 EUR Monthly (paid over 14...
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Madrid, Madrid, España Eurofirms A tiempo completoJob DescriptionWe are seeking a skilled Customer Service Operations Specialist to join our team at Eurofirms Services.Company OverviewEurofirms Services is a dynamic organization dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive the best possible...
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Customer Service Specialist
hace 2 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...
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Customer Service Specialist
hace 3 semanas
Madrid, España Softbank Investment Advisers A tiempo completoCustomer Service Specialist - German and English SpeakerAbout WellhubWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner.Job DescriptionYour wellbeing matters. Join a company that...