Solution Architect

hace 4 semanas

Catalonia, España Capitole A tiempo completo

Descripción del puesto Buscamos un/a Solution Architect para implementaciones de Genesys Cloud Contact Center as a Service (CCaaS) a gran escala y en múltiples países. Te encargarás de definir la arquitectura objetivo para un gran cliente multinacional, diseñando una solución escalable, segura y con una estrategia clara para la integración y uso de capacidades de IA/ML , tanto nativas de Genesys Cloud como de sistemas corporativos externos. Responsabilidades del puesto Definir la arquitectura objetivo del Contact Center Genesys Cloud (CCaaS) Diseñar una arquitectura multi–país, escalable y de alta disponibilidad Definir la estrategia de integración de capacidades de IA: Conversational AI, LLMs y analítica Coordinar con diferentes países, stakeholders y equipos técnicos para garantizar una correcta implantación Asesorar sobre buenas prácticas de cloud, seguridad, network y diseño de API Must Have Experiencia como Enterprise o Solution Architect en proyectos grandes de Genesys Cloud Experiencia diseñando soluciones con AI/ML , LLMs y sistemas de analytics Inglés fluido ¿Por qué unirte a nosotros? 1.200€ al año en formación Seguro médico privado gratuito Retribución flexible en transporte, guardería y tickets restaurante ️ ♂️ Acceso a 10K gimnasios por toda España en Wellhub (Gymforless) Eventos, team buildings y afterworks cada dos meses ⚽ Patrocinamos nuestro equipo de fútbol si te animas a jugar Comunidades tecnológicas internas para compartir y crecer juntos Sabemos lo importante que es informarte de la empresa, cultura y opiniones de otros profesionales del sector. Por esto, te invitamos a investigar sobre nosotros en: ✨ ¿Quieres saber más? Haz clic here ️ y descubre todos los detalles. Descubre lo que dicen sobre nosotros en Glassdoor Reviews ️ ♀️ ¿Te gustaría conocer más sobre nuestra cultura? Mira este video YouTube ¿Te animas a este gran reto y equipo? Empowering People, Unlocking Innovation El empleado se adherirá a las políticas de seguridad de la información: Tendrá acceso a información confidencial relacionada con Capitole y el proyecto en el que está trabajando.

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